Virtual assistants for UK property businesses
We started in property because it is the business our founder runs. A property VA works in your software and to your procedures, on the admin that fills an agent's or operator's day, and we manage them from the UK.
Works in Reapit, Alto, Arthur Online, Guesty, Hostaway, Uplisting, Xero
What a property VA takes on
Tenant, landlord and guest messages
Enquiries and updates answered in your tone, with anything that needs a decision passed to you.
Maintenance
Issues logged, contractors booked and chased, and everyone kept updated until the job is done.
Compliance
Gas, electrical and licence renewals tracked and booked before they fall due.
Applicants and vendors
Follow-ups, viewings and referencing chased, with every next step on record.
Short-let operations
Calendars, cleaners, listings and pricing upkeep for serviced accommodation.
Admin and reporting
Owner statements, spreadsheets and portfolio reports prepared for you to check.
What comes with your VA
- A VA recruited and vetted for your role, then a paid test task before you hire them
- Supervised from the UK: check-ins, performance and cover when they are off
- Their contract and pay handled by us
- The Mango workspace for tasks, messages, hours and a weekly report
- Replaced if it is not working, with your procedures kept
You pay for work that has been done
The monthly fee is billed in arrears, after the month has been worked. The only thing paid up front is the one-off onboarding fee that starts recruitment.
Six steps. We do most of them.
2 weeks from go-ahead to a working VA.
- 01
See your price
Answer a few questions. Your VA Action Plan and price, straight away.
Your time: 5 min
- 02
Spec your VA
In your free workspace: the jobs, hours and tools. Try it with sample data, and book a call whenever you want one.
Your time: 20 min
- 03
We check it and recruit
We check your spec, then advertise, screen and interview.
Your time: None
- 04
You choose
Meet the strongest candidates. Pick one.
Your time: 1–2 hours
- 05
We set it up
Workspace, access and the first procedures.
Your time: 1 hour
- 06
Your VA starts
You direct the work. We handle their contract, pay and support.
Your time: Day-to-day direction
Your time, in total3 hours
Questions
Do they know property?
We recruit for the role you describe and train them on your own procedures in the workspace. Our founder runs a UK property business, and the service was built from managing offshore staff in it.
What hours does the VA work?
UK business hours as standard. Our VAs are in the Philippines, so a UK working day is their afternoon and evening, and every role is advertised in both time zones.
When do I pay?
Monthly, in arrears: you pay for a month after it has been worked. The one-off onboarding fee is the only thing paid before your VA starts.
Is the VA an employee?
No. VAs work as self-employed contractors. On the managed service they are contracted to us and we handle their pay and performance; you direct the work.
Do I have to give them my passwords?
You should not. Give your VA their own login wherever the software allows, or share access through a password manager, so it can be removed in one step.
Guides
- What a Filipino virtual assistant costs in 2026, in pounds
- Don't interview a VA, audition them: paid test tasks
- What a lettings compliance and maintenance VA does
- Speed to lead: why trades lose jobs to slow replies, and how a VA fixes it
- How to hire a virtual assistant from the Philippines as a UK business
Will a VA work for your business?
Answer a few quick questions and get a free plan for your business: whether a VA would work for you now, what they would take off your plate, and what it costs next to a UK hire. Your call with us is booked from there.