Skip to content

Get your week back. Hand the jobs you don’t have time for to your own VA.

Pre-vetted virtual assistants in the Philippines. You direct the work; our UK team handles the HR and backs you up.

Find out what your VA would cost

Free, 3 minutes. You get your monthly price, next to a UK hire.

Start here: what kind of business is it?

The guide. 50 things a VA can do in a property business. Free when you join our emails.

Your VA Action Plan

Example

Yes. A VA would work for you now.

Hand over first

  1. 1Answer booking enquiries and pre-arrival questions from your templates
  2. 2Schedule cleans around every checkout and confirm they happened
  3. 3Chase rent arrears on a set timetable, and flag them to you early

The person we would hire

Operations Coordinator

What it costs, next to a UK hire

Worked out from your answers

Built for UK property. Useful well beyond it.

We started in property because that's the business our founder actually runs. The system works for anyone drowning in repeatable admin.

Pick your business

  • Guest messaging and enquiry response
  • Cleaner scheduling and turnover coordination
  • Calendar, rate and listing upkeep
  • Review chasing and responses
Find out what a VA would cost you

Everything you need to run your VA. Included, not extra.

Our own software, built for working with a VA and included from day one. See what’s happening at a glance, change priorities whenever you need to, and keep tasks, messages and hours in one place. Nothing extra to buy, nothing complicated to learn.

  • See everything
  • Change it any time
  • No extra apps
  • Easy from day one

Your workspace

Included

  • Always know what they’re doing

    Your VA clocks in and out and provides you with regular daily and weekly updates, so you can be sure of what they are doing.

  • You only pay for hours worked

    Your monthly price is fixed, and adjustments are made automatically to ensure you only pay for hours worked.

  • Tasks, briefed once

    Assign work, set priorities and deadlines. Your VA picks it up, tracks progress and keeps you updated, all within your own workspace.

  • Messages in one place

    You, your VA and your account manager, in one place, linked to the work taking place. It even integrates with the apps you like to use, such as WhatsApp.

  • Your processes are written down

    Tools to easily record every process or recurring task. Your VA signs it off, and signs again when it changes. If your VA ever changes, the procedure stays with you.

  • HR support for small businesses

    We give you the support to get the best from your VA while staying compliant, without it eating into your time.

Extra to pay

Nothing

Two ways to work with us

Have us handle everything, or have us find the person and manage them yourself.

Managed VA Service

Your dedicated VA, fully managed. We handle their contract, pay, onboarding, performance and timesheets, and you get the workspace.

  • Dedicated VA, not shared across five clients
  • A UK account manager who runs the relationship
  • The Mango Workspace included
  • We replace and retrain if it isn't working
See if it fits your business

VA Placement

We source, vet and test candidates so you don't have to. You get a shortlist, hire directly and manage them yourself.

  • Up to 3 shortlisted candidates, pre-vetted and test-tasked
  • Onboarding support and SOP templates
  • You contract with and manage them yourself
  • 7-day replacement guarantee
See if it fits your business

Compared with hiring in the UK

The help of a hire, without becoming an employer.

Your VA is contracted to Mango & Co., not employed by you. The costs and risks of employing someone in the UK stay off your books.

Employing someone in the UK

  • Employer National Insurance at 15% on pay above £5,000, up from 13.8% in April 2025
  • Statutory sick pay, and paying for cover while they are off
  • The risk of an employment tribunal if a dismissal or grievance goes wrong
  • Recruitment fees, or your own time to hire
  • Contracts, payroll and HR paperwork to keep on top of

A Mango & Co. VA

  • One fixed monthly price, with no employer National Insurance
  • No sick pay bill: you only pay for hours worked
  • No employment contract with you, so no employment disputes on your side
  • We recruit, contract and pay them
  • Treated fairly, with paid holiday and paid personal days

Six steps. We do most of them.

from go-ahead to a working VA
2 weeks
from go-ahead to a working VA
of your own time, in total
3 hours
of your own time, in total
  1. See your price

    Answer a few questions. Your VA Action Plan and price, straight away.

    Your time:5 min

  2. Spec your VA

    In your free workspace: the jobs, hours and tools. Try it with sample data, and book a call whenever you want one.

    Your time:20 min

  3. We check it and recruit

    We check your spec, then advertise, screen and interview.

    Your time:None

  4. You choose

    Meet the strongest candidates. Pick one.

    Your time:1–2 hours

  5. We set it up

    Workspace, access and the first procedures.

    Your time:1 hour

  6. Your VA starts

    You direct the work. We handle their contract, pay and support.

    Your time:Day-to-day direction

Three small steps. You decide at each one.

  1. 1

    Your free VA Action Plan

    Free · 3 minutes

    A few questions about your week. You get a straight answer on whether a VA would work for you now, the jobs to hand over first, and the cost next to a UK hire. Tick the box for our emails and the guide comes too.

    Unlocks when you join our emails

  2. 2

    A 30-minute call

    Free · 30 minutes

    We turn your plan into a role you approve. We come to it with your answers in front of us.

    Booked from inside your VA Action Plan

  3. 3

    Your VA starts

    About 2 weeks

    About two weeks after the call. You direct the work; we handle HR, pay and support.

The things people ask on the call

How is this different from hiring on Upwork myself?

You can absolutely do that, and it's cheaper. What you take on is the recruiting, the vetting, the contract, the payroll, the timezone management, the performance conversations, the data-protection paperwork, and the rehire when it doesn't work out. We do those, and you get a workspace to run the day-to-day in. If you enjoy the management side, use our Placement service instead and keep the ongoing fee.

What hours will my VA work?

We recruit for UK-hours coverage as standard. Where a role genuinely suits overnight or split cover, we'll say so when we build the role profile.

What happens if it isn't working out?

Tell your account manager. We diagnose first. Most problems are a briefing or a process problem rather than a person problem, and those we fix. If it really is the wrong person, we replace them at no additional placement cost, and your SOPs mean the replacement starts from something rather than nothing.

Do I need to buy any software?

No. Tasks, messaging, time tracking, reporting and document storage are in the workspace and included in the monthly fee. If you already use your own tools, your VA will work in those instead, and the workspace still keeps the record.

How long until someone is actually working?

Around two weeks from when you go ahead to a working assistant, for most roles.

When do I pay?

Monthly, in arrears: you pay for a month after it has been worked. The one-off onboarding fee is the only thing paid before your VA starts.

Is there a contract?

The Managed VA Service has a three-month minimum term and then runs monthly. Placement is a one-time fee with no ongoing commitment.

Is the VA an employee?

No. VAs work as self-employed contractors. On the Managed service they are contracted to us: we handle the contract, pay and performance, and you brief the work. On Placement, you contract with them directly.

Great talent deserves a better introduction

Mango & Co. was built because great remote talent deserves a better introduction. We pair UK-based management with pre-vetted professionals in the Philippines to give our clients reliable, affordable support, and to give our VAs a proper career rather than a gig.

We came at this from the operator's side rather than the recruiter's. Our founder runs a UK property business, has hired and managed offshore teams for it, and built Mango & Co. out of the systems that made that work. That's why the software came with the service instead of after it.

We currently work with property professionals across the UK and are expanding into coaching, consulting and growing SMEs.

Connect with us on LinkedIn

Will a VA work for your business?

Answer a few quick questions and get a free plan for your business: whether a VA would work for you now, what they would take off your plate, and what it costs next to a UK hire. If it looks right, you book the call from inside your plan.